Terms of service

Terms of Service

These Terms of Service outline the rules and regulations for using the Chapters & Flowers website and making purchases from our store.

Acceptance of Terms

By accessing our website and/or purchasing something from us, you agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein. If you do not agree to all the terms, please refrain from using our website.

Product Availability & Pricing

All products listed on Chapters & Flowers are subject to availability. Prices are listed in CAD ($) and may change without prior notice. We strive to display accurate product descriptions and pricing, but errors may occasionally occur. In the event of an error, we reserve the right to cancel or correct an order.

Payment Terms

All payments are processed securely via Shopify’s payment gateways. We accept major credit cards, PayPal, and other forms of payment as listed at checkout. You agree to provide accurate and complete payment information, and you authorize us to charge the payment method provided for the total amount of your purchase.

Order Cancellations

Once an order is placed, we begin processing immediately. If you wish to cancel your order, please contact us within 12 hours of placing it at chaptersandflowers@gmail.com. We cannot guarantee cancellation requests made after that period.

Intellectual Property

All content, including images, text, and designs, on the Chapters & Flowers website are the intellectual property of our company. You may not reproduce, distribute, or use any content without express permission from us.

Limitation of Liability

By using our website and services, you agree that Chapters & Flowers is not liable for any direct, indirect, incidental, or consequential damages arising out of the use of our products or website. This includes, but is not limited to, issues caused by third-party carriers, product availability, or technical issues with the website.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Your continued use of our site after any changes constitutes your acceptance of the revised terms.